Lethal Built Performance and Auto Repair
Terms and Conditions
Effective Date: 09-01-2024
Thank you for choosing Lethal Built Performance and Auto Repair. By accessing or using our services, you agree to these Terms and Conditions (“Agreement”). Please read them carefully.
1. General Terms
These Terms and Conditions govern the services provided by Lethal Built Performance and Auto Repair (“Company,” “we,” “us,” “our”). By engaging our services, you (“Customer”) agree to comply with this Agreement.
1.1 Scope of Services
We offer a range of automotive services, including but not limited to:
- General maintenance and auto repair
- Performance upgrades
- Custom car builds
- Classic car restoration
- Diagnostics and electrical services
- Suspension and transmission services
- Custom metal fabrication and welding
A full description of services is available upon request or on our website.
1.2 Estimates and Service Authorization
All repair estimates are provided based on initial diagnostics and may be subject to change if additional repairs or parts are necessary. Lethal Built Performance and Auto Repair will contact you for approval if additional work is required beyond the scope of the original estimate.
Pursuant to California law, any repair work will only be performed with your explicit consent. You may be asked to sign a repair order or provide verbal authorization to proceed with repairs. You also have the right to request the return of replaced parts unless they are subject to warranty claims or legal requirements.
1.3 Payment Terms
Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, major credit cards, and other payment methods as specified at the time of service. Unpaid balances may be subject to interest charges of 15% after 2 days of non-payment.
2. Consent to Text Messaging
By providing your phone number, you consent to receive text messages from Lethal Built Performance and Auto Repair for transactional purposes (e.g., service updates, appointment reminders) and promotional offers.
2.1 Opt-In Consent
By voluntarily providing your mobile number, you consent to receive SMS communications from us. Message and data rates may apply depending on your wireless carrier and mobile plan.
2.2 Message Frequency
You may receive text messages related to:
- Appointment reminders and service confirmations
- Service progress updates
- Special promotions and offers
- Other notifications relevant to the services you have requested
2.3 Opt-Out Process
You can opt out of receiving promotional text messages at any time by emailing us at support@lethalbuilt.com or replying “STOP” to any message you receive from us. Transactional messages related to your service requests may still be sent even after opting out of promotional messaging.
2.4 Disclaimer
We are not responsible for any charges incurred by your mobile carrier as a result of receiving text messages from us. Standard message and data rates may apply.
3. Warranties
3.1 Labor Warranty
All labor performed by Lethal Built Performance and Auto Repair is covered by a warranty of 6 months to 1 year from the date of service. This warranty covers defects in workmanship but does not cover damage caused by misuse, neglect, or modifications made after the service.
3.2 Parts Warranty
Parts installed by Lethal Built Performance and Auto Repair are covered under the manufacturer’s warranty. We will provide information about specific part warranties upon request.
3.3 Exclusions
This warranty does not cover:
- Normal wear and tear
- Pre-existing damage to the vehicle
- Misuse, neglect, or unauthorized modifications
- Damage caused by customer-supplied parts or materials
4. Liability
4.1 Limitation of Liability
Lethal Built Performance and Auto Repair will not be held liable for any indirect, incidental, or consequential damages (including loss of use or loss of profit) arising from services provided, except as required by California law.
4.2 Vehicle Condition
We take reasonable precautions to protect your vehicle during service. However, Lethal Built Performance and Auto Repair will not be responsible for pre-existing conditions or damages caused by factors beyond our control while the vehicle is in our possession.
4.3 Customer-Supplied Parts
If you choose to supply your own parts, we cannot guarantee their performance or compatibility. Use of customer-supplied parts may void warranties on labor or related services.
5. Customer Responsibilities
5.1 Accurate Vehicle Information
Customers must provide accurate information regarding their vehicle, including prior repair history, to avoid delays or misdiagnosis. Failure to disclose such information may lead to additional costs or void warranties.
5.2 Timely Retrieval
Once notified that your vehicle is ready for pickup, you agree to retrieve the vehicle within 48 hours. After that period, we reserve the right to charge a storage fee of $50 per day.
6. Dispute Resolution
In the event of any dispute arising out of or relating to this Agreement or services provided by Lethal Built Performance and Auto Repair, the Parties agree to first attempt to resolve the dispute informally and in good faith.
If a resolution cannot be reached, the Parties agree to submit the matter to binding arbitration in accordance with the rules of the [Insert Arbitration Association] and California law.
7. Privacy and Data Protection
7.1 Personal Information
We collect personal information such as your name, contact details, and vehicle information to provide services and communicate with you. We respect your privacy and handle your personal information in accordance with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.
7.2 Use of Customer Vehicle Images
By agreeing to these terms and conditions, you grant Lethal Built Performance and Auto Repair permission to take photographs or videos of your vehicle during the repair or service process. These images or videos may be used on our website, social media accounts, or other promotional materials to showcase our work.
We respect your privacy and will not disclose personal information, such as your name without your consent. If you prefer that your vehicle not be featured, please let us know in writing by emailing us at support@lethalbuilt.com prior to the completion of your service.
7.3 Sharing Information
We will not sell or share your personal information with third parties, except as necessary to fulfill our services, comply with the law, or protect the rights, property, or safety of the business and its customers.
7.4 Right to Opt-Out
California residents have the right to opt-out of the sale of their personal information. While we do not sell personal information, you may exercise your right by contacting us via email at [Insert Email Address].
8.Disclaimer of Responsibility for Pre-existing Damage
Lethal Built Performance and Auto Repair is not responsible for any pre-existing damage to a vehicle, including but not limited to mechanical, structural, or cosmetic issues identified before or during the repair process. Any such damage will be documented and communicated to the customer prior to commencing work.
By leaving your vehicle with us, you acknowledge and agree that Lethal Built Performance and Auto Repair cannot be held liable for the repair or condition of damage that existed prior to our services.
9.Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
10.Modifications to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time. Changes will be effective upon posting on our website or through direct notification to you via email or text message. Continued use of our services after such updates will constitute your acknowledgment of and agreement to the updated terms.
11. Contact Information
For any questions or concerns about these Terms and Conditions or your rights under California law, please contact us at:
Lethal Built Performance and Auto Repair
Address: 5759 Winfield Blvd STE D San Jose CA. 95123
Phone: (408) 906-8530
Email: support@lethalbuilt.com
Website: www.lethalbuilt.com